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Coomotor's Telephone and Mail Information
● Telephone ☎: 01-8000-910293
● Email ✉: calidad@coomotor.com.co
Payment Methods
At redBus you can choose your preferred schedule and seat, with the guarantee of 100% secure and protected payments. You can make your purchase with Visa, Mastercard, American Express, and Diners Club credit or debit cards. We also accept other payment methods such as Nequi, Efecty, PayU, and other available alternatives. Still have questions? Write to us at https://www.redbus.co/en/info/redcare .
Coomotor is a land transportation company founded in 1960 in Neiva by a group of visionary transport operators who joined together under a cooperative model to innovate and improve the quality of intercity service. Over the years, it has grown steadily, establishing itself in Huila and in major cities throughout the country, always guided by values such as loyalty, respect, honesty, and a commitment to passenger safety.
Currently, Coomotor operates in 11 departments of Colombia, including Bogotá, Antioquia, Valle del Cauca, Tolima, and Caquetá, expanding its coverage and strengthening its national presence. In addition to passenger transport, the company offers package delivery services and has service stations to support travelers on the road.
Coomotor also stands out for its social and environmental commitment. It develops various social responsibility programs, such as school transportation vouchers, water source clean-up activities, and reforestation projects, seeking to contribute to the well-being of communities and promote a culture of environmental stewardship.
Reclinable seats with memory foam tecnology, air conditioning, reading light, individual screens, onboard serice, electrical outlets, Wifi.
Navette
1
Reclinable seats, air conditioning, 3 TV screens, electrical outlets, music.
Zircon
1
Reclinable seats, air conditioning, 2 TV screens, elecrical outlets, music.
Agata
1
Reclinable seats, air conditioning, TV screen, music.
Turquesa
1
Reclinable seats, air conditioning, TV screen, music.
Onyx
1
Reclinable seats, air conditioning.
Confort Vans
1
Reclinable seats, air conditioning, TV screen.
Coomotor Fleet
Characteristics
Description
Comfort
To ensure the best travel experience, Coomotor offers a diverse fleet that includes vehicles such as the XL, G7, and Navette for long-distance trips, providing a comfortable and pleasant journey. For those who prefer shorter routes, Coomotor also offers options like the Onix, Confort Vans, and Regent, which guarantee a high level of comfort as well. All vehicles are designed to offer a smooth experience regardless of the distance.
Coverage
Coomotor has expanded its coverage to offer more travel options nationwide. The company serves multiple routes across the country, ensuring convenient access to more than 50 destinations. Passengers can choose long-distance trips on XL, G7, or Navette models, or shorter journeys on Onix, Confort Vans, and Regent vehicles, depending on their transportation needs.
Safety
Passenger safety is a top priority for Coomotor. Each unit is equipped with GPS for constant monitoring throughout the trip, and vehicles also feature a digital speedometer to ensure speed limits are not exceeded, with a maximum of 90 km/h. Additionally, the use of two drivers on long routes guarantees maximum safety on all journeys.
Onboard Service
Coomotor offers a complete and comfortable travel experience with onboard services that include air conditioning, blankets, pillows, LCD screens, music, HD videos, newspapers, Wi-Fi, tablets, a mini-store, and 2–1 seating arrangements. There are also options for snacks, baby seats, and pet carriers. These services vary depending on the vehicle model but are designed to make every trip as enjoyable as possible.
Parcel Service
For deliveries, Coomotor has a specialized fleet that includes Furgón, Mixto, Especial, and XS vehicles, each adapted to handle different types of shipments and ensure packages arrive safely and efficiently at their destination.
Coomotor's Routes
The main routes that Coomotor operates are:
● Bogotá - Neiva
● Neiva - Bogotá
● Medellín - Ibagué
● Ibagué - Medellín
● Medellín - Neiva
● Bogotá - Florencia
● Neiva - Medellín
● Bogotá - Garzón
● Cali - Neiva
Cancellation Policies
Bus tickets can be canceled until 1 hour before the trip. You can also reschedule the date, origin, and destination of the bus ticket 6 months after the trip date. For more information, please write us, or contact the bus company. You can also check the passengers' contract in this link.
Traveling with pets on Coomotor
Yes, Coomotor allows the transportation of domestic animals in the cargo hold regardless of their breed. It also permits pets to travel in the cabin with prior authorization and the purchase of a ticket adjacent to the owner's seat.
Discount Code for Coomotor with redBus Colombia 2025
If you are a new user get up to 50% savings with the code /coupon TUPODER.
To use it you only need to download our App (Android or IOS) and add it at the time of your purchase.
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Terms and Conditions apply
FAQs
How can I book a Coomotor bus ticket?
You can visit the Coomotor ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Columbia. The user-friendly website offers a simpler way to book your bus tickets online.
How much does a bus ticket on a Coomotor bus cost?
Ticket fares will vary depending on the pick-up and drop off points. You can visit redbus.co/en to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.
Do I need to print my bus ticket to board the bus?
There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Columbia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Should I book my bus ticket at the counter or on the redBus platform?
That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.
How do I get in touch with Coomotor?
You can call 3173644277 or email calidad@coomotor.com.co.
What routes does Coomotor have?
Coomotor serves 11 Colombian departments: Bogotá DC, Antioquia, Quindío, Risaralda, Caldas, Cauca, Valle del Cauca, Tolima, Putumayo, Caquetá, and Huila.
How much does a ticket from Bogotá to Neiva cost on Coomotor?
The ticket from Bogotá to Neiva on Coomotor starts at $56,000 COP. These prices vary depending on the season and availability.
Can I travel with my pet on Coomotor?
Yes, Coomotor allows the transportation of domestic animals in the cargo hold regardless of their breed. It also permits pets to travel in the cabin with prior authorization and the purchase of a ticket adjacent to the owner's seat.
What is the maximum weight of my luggage on Coomotor?
Passengers on Coomotor are entitled to carry luggage weighing no more than 25 kilograms in the cargo hold. If the piece exceeds this weight, the owner must pay the difference.
Can minors travel alone on Coomotor?
Children over 10 years old can travel alone on luxury buses with a hostess, being handed over to the crew with personal information, contacts, written authorization, and information about the person receiving them. This service has no additional cost.
