Flota Occidental

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Flota Occidental's Telephone and Mail Information

● Telephone ☎: (+57) (6) 3211655

● Email ✉: servicioalcliente@flotaoccidental.com

Payment Methods

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The prices shown in the table are the prices found for the day 10/10/24, these prices are modified day by day so they should only be taken as a reference. In addition, the company can modify them without prior notice and they will not be immediately reflected on our website.

About Flota Occidental Bus Company

Flota Occidental started working in 1955 in Quinchia, Risaralda with the popular Chivas or ladder buses that mobilized passengers through the different municipalities of Risaralda and Caldas. In its beginnings, it was known as Caldasmar but by including more routes to departments such as Choco, Quindio, Antioquia, Cundinamarca, and Valle del Cauca, among other areas of the country, it changed its name definitively to Flota Occidental, a name that is still maintained and with which this bus operator is recognized in the Colombian road transportation industry. It currently covers 13 of the 14 municipalities of Risaralda.

The main office of Flota Occidental is located in Pereira, although it has 36 agencies nationwide, from where they manage to send the different services such as passenger transport, tourism service, cargo, and parcels nationwide. Flota Occidental has trained staff to constantly improve each of the company's internal processes, as well as a modern and technological automotive park. This has allowed Flota Occidental to receive several Icontec quality awards and certifications, given the high standards they handle for the maintenance of their fleet.

Popular destinations of Flota Occidental 

All Flota Occidental services are characterized by:

1. Comfort

Flota Occidental focuses on providing a comfortable travel experience for its passengers. The fleet consists of buses, minibuses, microbuses, and vans, all with cutting-edge technology, equipped with air conditioning, reclining seats, and, in some models, individual screens for onboard entertainment.

2. Safety

Safety is a top priority for Flota Occidental. All vehicles undergo periodic technomechanical inspections at the company’s workshops in Armenia, ensuring they remain in optimal condition for each trip. The staff is also trained to offer safe and reliable service.

3. Onboard Service

Passengers can enjoy a variety of amenities during their journey, including WIFI, 110 V power outlets, tablets, snacks, blankets, and luggage storage. While services vary depending on the vehicle model, comfort is always prioritized.

4. Sustainability and Responsibility

Flota Occidental operates under principles of respect for the customer, the environment, and society. The company strives to run responsibly, ensuring courteous and efficient service on every route.

Flota Occidental´s main routes are:

● Medellin - Pereira 

● Pereira - Medellin 

● Medellin - Armenia 

● Armenia - Medellin 

● Salento - Medellin 

● Medellin - Salento 

● Medellin - Chinchina 

● Quibdo - Pereira 

● Medellin - Quibdo 

● Pereira - Quibdo

● Gran Emperador Élite: The most modern and complete 2-floor bus. On the first floor, you will find the executive class, which has wide comfortable chairs, and individual entertainment systems. On the second floor, you can enjoy a panoramic view of the landscape throughout the trip. Both floors have restrooms, Wifi, electrical outlets, air conditioning, and snacks.

● Gran Emperador: Your trips will be the most comfortable with the Gran Emperador service, a bus with a capacity of 42 passengers. The onboard crew will offer you the most relaxing experience with the best onboard service. It has restrooms, Wifi, electrical outlets, entertainment systems, and snacks. 

● Platinum Line: A complete bus with a capacity of 36 passengers. It has air conditioning, reclinable seats, Wifi, and electrical outlets.

● Star Prince Line 2018-model vehicles with a capacity of 20 passengers, with reclinable seats, individual screens, restrooms, Wifi, air conditioning, and electrical outlets.

● Standard Prince Line: Vehicles with a capacity of 17 passengers that has reclinable seats, Wifi, and electrical outlets.

● Luxury Line: If you want to travel to many destinations, the Luxury Line is the best option. Its high departure frequency will allow you to travel at any time you want with the widest schedule for your comfiness, enjoying beautiful landscapes safely.

● Monarca Line: Discover many places on the Colombian west side on the Monarca Line, with 21 passengers capacity. Its high departure frequency allows clients to travel any time they want.

The passenger can ask for the cancellation of the bus ticket until 4 hours before the departure without any penalty. For reschedules, you can contact the bus company directly. Please review the complete policies here.

Traveling with pets on Flota Occidental

Yes, Flota Occidental allows pets to travel in the cabin as long as the owner transports them in their carrier, in an adjacent seat, and with their vaccinations up to date. Emotional support dogs and/or guide dogs can travel without carriers, provided they have the necessary documentation.

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